Delivery Schedule

If your order is placed before 11.00am we will endeavor to dispatch this by 1.00pm the same day. The dispatch time will be longer on items needing adjustment or engraving and for deliveries to countries outside the UK. Please note that orders placed after 11.00am on Saturdays or on Sundays will be despatched by 1.00pm on Monday. We will notify you by e-mail of our expected dispatch date.

For Next Day UK delivery the item must be purchased before 11:00am to be guaranteed the Next Day (Monday – Friday, excluding bank holidays).

If the item which you have ordered is out of stock, we will contact you to notify you of this and our expected dispatch date. You will then have the option to cancel your order if you do not wish to wait and we will issue you with a full refund.

You must inform us immediately following 1.00pm on the day of your expected delivery if your purchase has been lost or damaged in transit so that we can rectify the problem for you as quickly and efficiently as possible. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.